Find answers to common questions and get the help you need to make the most of Kadanna Academy.
Learn how to set up accounts, create profiles, and start learning
Manage profiles, subscriptions, and platform preferences
Set up parental controls and ensure safe learning
How to use videos, games, AI tutoring, and social features
Guides for parents, teachers, and educational institutions
Troubleshooting, technical issues, and platform problems
Step-by-step guide to setting up your child's account
Configure screen time, content filters, and safety settings
How to view learning analytics and achievements
Change plans, update payment methods, and view invoices
Get homework help and personalized learning assistance
Complete quests, earn coins, and unlock rewards
Share content, make friends, and stay safe online
Browse videos, games, and activities for your age group
Age-appropriate educational videos across subjects like math, science, history, and languages
Personalized homework help and learning assistance with age-adaptive responses
Educational games that make learning fun while building skills
Join live educational events and interactive learning sessions
AI-powered filtering ensures all content is safe and educational
Monitor progress, set limits, and manage multiple child accounts
Safe community features with moderated interactions
Tools for teachers and schools to manage student learning
Check email/password, try password reset, clear browser cache
Verify age settings, check parental permissions, contact support
Check internet connection, try different browser, disable ad blockers
Check device volume, adjust quality settings, test other videos
Contact bank, check card details, try different payment method
Check payment status, verify subscription plan, contact billing support
Speak with our support team
1-800-KADANNA
Mon-Fri 8AM-8PM PST
Get detailed help via email
support@kadanna.com
Response within 24 hours
Chat with support instantly
Available 9AM-6PM PST
5 min tutorial on setting up your account
7 min guide to safety features
4 min intro to AI homework help